Reference

How bajie Handles Your Personal Information

Your account with bajie involves personal data — and this policy explains exactly what we collect, why we hold it, and what you can do about it.

Data collected at registrationbKash, Nagad, Rocket payment recordsCookie and device activityAccount security and retentionYour right to request changes

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DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security at bajie starts at the account level. Your login is protected by OTP verification — every new session on an unrecognised device triggers a one-time code sent to your registered number, which you confirm before access is granted. Payment data from bKash, Nagad, and Rocket passes through encrypted channels and is never stored as plain text on our servers. We use SSL across all pages, including the account wallet and transaction history screens.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform performs on mobile.

Data Retention

Active account records are held while your account remains open. If you close your account, we retain transaction logs for the period required by applicable law; all other personal data is deleted within the timeframe set by our data handling…

Account Security

Two-factor authentication via OTP is active on every account. If you notice a login you did not make, use the account security section to lock access immediately and contact support — we can freeze the account within the same session.

Requesting Changes

To correct, download, or request deletion of your personal data, go to account settings and select the privacy tab, or contact support directly. We handle correction requests within the timeframe required by applicable law in your eligible region.

What We Collect and Why We Hold It

bajie Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the information needed to run it: your name, contact details, date of birth, and the payment method you choose — whether that is bKash, Nagad, or Rocket. Each transaction through those rails generates a record we keep for account

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integrity and payment reconciliation. We also collect device data — browser type, IP address, session timestamps — to protect your account from unauthorised access and to keep the platform running correctly on mobile. We do not sell your data to third parties. Where we share it,
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it is with payment processors, identity verification partners, and regulatory bodies where applicable law requires it. How long we retain your data depends on the type — active account data stays with us while your account is open; transaction logs are held for the period required
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by applicable law in your region. You can ask us to correct or delete personal data that is no longer necessary, subject to legal retention obligations. Availability of all services, including data rights, depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about what we hold on your account, want to correct something, or need to understand how your bKash or Nagad payment records are stored, our support team handles privacy requests directly. Response times depend on the nature of the request, but we acknowledge all data-related queries and aim to resolve straightforward ones without delay. You can reach us through any of the channels below.

Privacy Questions We Get Asked Most

Real questions about your data, answered plainly. Availability of data rights depends on your local law and eligible regions.

We collect your name, contact details, date of birth, and the payment method you register — bKash, Nagad, or Rocket. Device data such as IP address and browser type is also logged for account security purposes.

Payment records from bKash, Nagad, and Rocket are encrypted and stored separately from your login credentials. We use them for transaction reconciliation and hold them for the period required by applicable law.

Yes. You can request deletion of personal data that is no longer necessary through the privacy tab in account settings or by contacting support. Legal retention obligations may mean some transaction records are kept beyond that request.

We share data only with payment processors, identity verification partners, and regulatory bodies where applicable law requires it. We do not sell personal data to advertisers or unrelated third parties.

Every login from an unrecognised device triggers an OTP sent to your registered number. You confirm it before access is granted. If you suspect unauthorised access, the account security section lets you lock your account immediately.

We use session cookies for login continuity and analytics cookies to monitor platform performance on mobile. Analytics cookies can be turned off in account settings without affecting deposits via bKash, Nagad, or Rocket.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appbajie App Accountbajie Login

How bajie Handles Your Personal Information

How We Protect and Manage Your Account Data

Cookies and Tracking

Data Retention

Account Security

Requesting Changes

Reach Us About Your Data

Privacy Questions We Get Asked Most

01 What personal data does bajie collect when I open an account?

02 How are my bKash and Nagad payment records stored?

03 Can I ask bajie to delete my personal data?

04 Who does bajie share my data with?

05 How do I know my account is secure when I log in?

06 What cookies does bajie use and can I turn them off?

Privacy Policy

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